Privacy Policy — LeadFlow Australia

Last updated: November 2025

LeadFlow Australia (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, forms, advertising, or communication channels.

By using our website or submitting your details, you agree to the practices outlined below.

1. Information We Collect

We may collect the following types of information:

Information you provide directly

  • Name

  • Email address

  • Phone number

  • Suburb or service location

  • Service-related details you choose to provide (e.g., number of bedrooms for a bond clean)

  • Any additional information submitted through our forms or communication channels

Information collected automatically

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Interaction data
    These are used for website functionality and analytics.

Information from advertising platforms

If you submit your details through Meta (Facebook/Instagram) lead forms or ads, some information may be prefilled from your profile as permitted by Meta’s privacy settings.

2. How We Use Your Information

We use your information to:

  • Provide quotes or connect you with a relevant service provider

  • Respond to enquiries

  • Improve the accuracy and performance of our advertising campaigns

  • Communicate updates or confirmations related to your enquiry

  • Maintain and improve website functionality and customer experience

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your information with:

  • Relevant service providers (e.g., a bond cleaning company) so they can respond to your enquiry

  • Trusted third-party tools used for form management, website hosting, and analytics

  • Advertising platforms (e.g., Meta, Google) for the purpose of improving campaign performance

All third parties we work with follow strict data protection and privacy standards.

We will only share the information necessary to deliver the service you requested.

4. Data Storage and Security

We store your data securely using reputable platforms such as Squarespace, Google Workspace, and Meta tools. We implement reasonable technical and organisational measures to protect your information from loss, misuse, or unauthorised access.

5. Your Rights

You may request to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent to future contact

To action any of these requests, contact us at:
hello@leadflowaustralia.com.au

6. Links to Other Websites

Our website and communications may contain links to external websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

7. Updates to This Policy

We may occasionally update this policy to reflect changes in our practices or legal requirements. The “Last updated” date at the top will reflect the most recent changes.

8. Contact Us

For any privacy-related questions or concerns, you can contact us at:

LeadFlow Australia
Email: hello@leadflowaustralia.com.au
Website: https://leadflowaustralia.com.au